Shipping Policy

At Hygiene Extract, we deliver PPE and occupational hygiene products nationwide across South Africa. Due to the nature of our products, all orders are processed on a quote basis and shipping costs are confirmed at the time of quoting.

Dispatch Times

  • Orders confirmed and paid before 12:00 on a weekday are dispatched the same day where stock is available.
  • Orders confirmed after 12:00 are dispatched the next working day.
  • No dispatches are made on weekends or public holidays.

Delivery Times (once dispatched)

  • Standard delivery: 3–5 working days nationwide.
  • Gauteng: typically 2–3 working days.
  • Major centres: 3–4 working days.
  • Outlying and rural areas: up to 5–7 working days.

Shipping Costs

  • Shipping costs are calculated per order based on size, weight, and delivery location, and will be included in your quote.
  • A flat rate of R150 applies to standard orders where applicable.
  • Large or bulk orders may incur additional shipping charges which will be communicated upfront.

Important Notes

  • Delivery times are estimates and may vary due to courier capacity or public holidays.
  • Hygiene Extract is not responsible for delays caused by the courier once the order has been dispatched and tracking has been provided.
  • You will receive tracking details once your order has been dispatched.
  • Any delivery queries must be directed to us with your order number and we will follow up with the courier on your behalf.

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