Privacy Policy
Hygiene Extract CC is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, submit a quote request, or engage with our services. We are fully compliant with the Protection of Personal Information Act (POPIA) and all relevant South African legislation.
This policy applies to hygieneextract.co.za and any related communications.
Information We Collect
Information you provide directly
- When you submit a quote request or place an order: your name, company name, delivery address, email address, and phone number.
- Any additional details you share via our contact or quote forms.
Information collected automatically
- Device and browsing data: IP address, browser type, operating system, and how you navigate our site.
- We use cookies and similar technologies to improve your experience and understand site usage.
How We Use Your Information
Your data allows us to:
- Process and respond to quote requests and orders.
- Communicate order updates, delivery details, and invoices.
- Prevent fraud and ensure secure transactions.
- Improve our website, products, and customer experience.
- Send relevant communications (only with your consent — you can unsubscribe anytime).
- Comply with legal and regulatory requirements.
Sharing Your Information
We never sell your personal information. We only share it when necessary with trusted partners such as:
- Delivery and logistics providers (for shipping and tracking).
- Payment processors (for secure transaction processing).
- Legal authorities when required by law.
All partners are bound by strict confidentiality agreements and POPIA compliance.
Cookies & Tracking
We use cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings at any time. Disabling cookies may limit some site features.
Your Rights Under POPIA
You have full control over your personal information:
- Access, correct, or delete your data.
- Object to or restrict certain processing.
- Withdraw consent for marketing at any time.
- Lodge a complaint with the Information Regulator at inforegulator.org.za.
To exercise these rights, contact us at hygieneextract@yahoo.com.
Data Security & Retention
We implement industry-standard security measures to protect your information. Data is retained only as long as necessary for business or legal purposes, after which it is securely deleted.
Third-Party Links
Our site may contain links to external websites. We are not responsible for their privacy practices.
Children
Our services are directed at businesses and professionals. Our site is not intended for individuals under 18 years of age.
Changes to This Policy
We may update this policy periodically. The latest version will be posted here with the effective date.
Contact Us
Email: hygieneextract@yahoo.com
WhatsApp: 084 740 8813